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Account Blocking

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Account Blocking is a security feature provided by banks that allows customers to temporarily or permanently block their bank accounts, debit/credit cards, or cheque books to prevent unauthorized or fraudulent transactions. It is an important service in digital and mobile banking, helping customers protect their funds. Can be done via branch, mobile banking, internet banking, SMS, or missed call banking, depending on the bank.

Purpose of Account Blocking:

  • Purpose 01

    Fraud Prevention

  • Purpose 02

    Temporary Suspension

How to Block an Account

  • Via Mobile Banking/App:

    • Log in → Select “Card/Account Services” → Choose “Block Card” or “Freeze Account” → Confirm action.

  • Via Internet Banking:

    • Log in → Go to account/card services → Block or stop transactions → Confirm.

  • Via SMS/Missed Call:

    • Banks provide a specific number or code to block card/account.

  • Via Branch:

    • Visit the branch → Fill out a request form → Bank blocks account immediately.

  • Via Customer Care:

    • Call the bank’s helpline and request card/account blocking.

Benefits of Account Blocking

Quick and easy process ensures instant protection if a card or account is compromised.

Accounts or cards can be blocked temporarily or permanently based on customer need.

Protects against phishing, hacking, or unauthorized access in mobile and online banking.
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